How to Dispute An account that is not yours with TransUnion

Disputing an account that is not yours with TransUnion

You can dispute an account that is not yours with TransUnion online at transunion.com, by mail, or by phone. Online is fastest, but mail creates a paper trail; send copies, never originals, and keep proof of delivery.

What to identify

Pin down the account number and any identifying details shown. A dispute that says exactly which field is wrong and why is easier to investigate than a general complaint.

Evidence that helps

Gather identity-theft reports from identitytheft.gov and your own records. Circle the exact lines you rely on and include a short, factual explanation.

The timeline

The bureau generally has 30 days to investigate (up to 45 in some cases, such as when you dispute after getting a free annual report or send extra information mid-investigation). It must notify you of the result and send a free updated report if something changed.

If the item is verified but you still disagree

• Dispute directly with the furnisher (the company reporting it) in writing.
• Add a brief consumer statement to your file.
• File a complaint with the CFPB if the investigation seems unreasonable.

Related

Credit bureau dispute letter generator · The dispute process, step by step · Credit report dispute form · Other bureaus: Equifax · Experian

Educational information only. Not financial, legal or credit-repair advice, and no outcome is promised. Verify current rules with the official sources linked below before acting.

Official sources: annualcreditreport.com (free weekly reports), consumerfinance.gov, ftc.gov.